Agency

1. Originally: the relation in which one person acts for or represents another, hence: an establishment or organisation whose purpose is that of doing business for another;

2. A non-governmental organisation (eg voluntary agency);

3. An office of the government or acting for the government;

4. An intergovernmental office.

This entry is part of the Civil Society Glossary project, a resource of terms and definitions used when working in and with the civil society sector.